Last Updated: November 2025
Thelacriz ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thelacriz.world or use our services.
We collect information that you provide directly to us, including:
Personal Information: Name, email address, phone number, postal address when you request quotes or services.
Property Information: Details about your property, trees, hedges, and landscaping needs.
Communication Records: Records of correspondence when you contact us via email, phone, or contact forms.
Technical Information: IP address, browser type, device information, and pages visited on our website through cookies and similar technologies.
We use the information we collect to:
Provide quotations and deliver our tree care and hedge trimming services.
Communicate with you about appointments, service updates, and customer support.
Improve our website and services based on your feedback and usage patterns.
Send marketing communications if you have opted in to receive them.
Comply with legal obligations and protect our legal rights.
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
Consent: When you explicitly agree to us processing your data.
Contract Performance: To fulfil our contractual obligations when providing services.
Legitimate Interests: For business operations, fraud prevention, and improving our services.
Legal Obligation: To comply with applicable laws and regulations.
We do not sell your personal information. We may share your information with:
Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email services).
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Customer records are typically retained for seven years for tax and accounting purposes.
Under GDPR and Irish data protection law, you have the following rights:
Access: Request copies of your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Restriction: Request limitation of processing of your data.
Portability: Request transfer of your data to another organization.
Objection: Object to processing of your data for direct marketing or legitimate interests.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at info@thelacriz.world
We use cookies to enhance your browsing experience. You can control cookie settings through your browser. For detailed information, see our Cookie Policy.
We implement appropriate technical and organizational measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated revision date.
If you have questions about this Privacy Policy or our data practices, contact us at:
Thelacriz
Email: info@thelacriz.world
Phone: +353 1 234 5678
You have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe we have not handled your personal data appropriately.