Last Updated: November 2025
By accessing our website thelacriz.world or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Thelacriz provides professional tree care and hedge trimming services including but not limited to hedge trimming, tree pruning, crown lifting, storm damage cleanup, tree health inspection, seasonal garden maintenance, and bush reshaping.
All quotations provided are estimates based on information available at the time of inspection. Final pricing may vary if conditions differ from those assessed during the initial visit.
Quotations are valid for 30 days from the date of issue unless otherwise stated.
Prices include labour, equipment, insurance, and waste disposal unless specifically excluded in the written quotation.
Payment terms are outlined in each quotation. Standard payment is due upon completion of work unless alternative arrangements have been agreed in writing.
Service appointments must be confirmed in writing via email or signed agreement.
Cancellations made less than 48 hours before the scheduled appointment may incur a cancellation fee of up to 50% of the quoted price.
We reserve the right to reschedule appointments due to adverse weather conditions, equipment failure, or other circumstances beyond our control.
Clients must provide clear access to all areas where work is to be performed.
Clients are responsible for identifying and communicating the location of underground utilities, cables, and pipes.
Pets must be secured indoors during service delivery for safety reasons.
We recommend removing valuable items from the work area prior to our arrival.
We maintain comprehensive public liability insurance and professional indemnity coverage.
Clients must inform us of any known hazards on the property including unstable ground, overhead wires, or structural concerns.
We are not liable for damage to underground utilities or structures that were not identified during the initial assessment.
We are not responsible for damage to lawns or gardens caused by necessary access to work areas, though we make every effort to minimize disruption.
Clients are responsible for determining whether trees on their property are subject to Tree Preservation Orders or Conservation Area restrictions.
We are not responsible for securing necessary permissions or permits, though we can advise on requirements.
Work will not proceed if required permissions have not been obtained.
All green waste is removed from site and recycled through approved facilities unless client requests otherwise.
Disposal of non-green waste (e.g., contaminated materials, non-organic debris) may incur additional charges.
We warrant that all work will be performed by qualified professionals using industry-standard methods.
We do not warrant the survival or future health of trees, as many factors beyond our control affect tree vitality.
Claims for defective work must be made in writing within 14 days of service completion.
Our liability is limited to the cost of the services provided.
All content on our website including text, images, logos, and graphics is the property of Thelacriz and protected by copyright law.
You may not reproduce, distribute, or create derivative works from our content without written permission.
Use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control including but not limited to acts of God, severe weather, labour disputes, or government restrictions.
Any disputes arising from these Terms or our services will be governed by Irish law.
We encourage clients to contact us directly to resolve any concerns before pursuing formal action.
If informal resolution fails, disputes may be referred to mediation or the courts of Ireland.
We reserve the right to modify these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Material changes will be communicated to existing clients via email where practicable.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any written quotation, constitute the entire agreement between you and Thelacriz regarding our services.
Questions about these Terms should be directed to:
Thelacriz
Email: info@thelacriz.world
Phone: +353 1 234 5678